Editorial Board   

Mr. Turner

W. Don Turner

Board Chair, California Lodging Industry Association

Don Turner is founder, president and CEO of Jorad & Company in Napa, a business consulting firm that specializes in operational and financial consulting for businesses. Mr. Turner also owns the Golden Bear Inn, a 43-room lodging property in Berkeley, California, and is the current Board Chair for CLIA--California Lodging Industry Association. Turner's background is quite interesting and his expertise in business, operations, personnel, accounting and financing, came with hard work and risk taking at a young age. At 22, with some college buddies, Turner opened The Caboose restaurant near Orlando, Florida. When he decided to marry his finance from California a year later, he abandoned the business and started The Great American Restaurants, built it to 23 restaurants, then sold it! He also developed, owned and operated The Big Yellow House restaurants and Annie Butterfield's Original Pot Pies. In 1999, he began purchasing lodging properties Jorad & Company offers accounting services and has long term successes in both start-up and turnaround endeavors. Don Turner has lived in California for the past thirty-three years and has founded and co-founded restaurant companies in both Northern and Southern California. He previously served on the board of directors of California Restaurant Association. Mr. Turner has more than 30 years of management experience in the lodging and restaurant industry and held management positions with Red Lobster Inns of America prior to developing his own companies. His personal interests are his family, golf, skiing, sailing, travel and, of course... food and wine.

Mr. Turner can be contacted at 916-925-2915 or joraddon@sbcglobal.net

Coming up in September 2020...

Hotel Law: Protecting Guest Privacy

Every business is obligated to protect their customers from identity theft but unfortunately, data breaches have become all too common. In an effort to protect a guest's right to privacy and to safeguard their personal data, the European Union passed a General Data Protection Regulation (GDPR) that could hold hotels legally liable for any breaches that expose a customer's sensitive personal information. Though the GDPR only pertains to EU citizens' data, any international business that mishandles their data can be legally responsible. Another legal issue of concern is the fight involving hotel "resort fees." Several states attorney generals have recently filed suit against two major hotel chains in an effort to litigate this practice. Their suit alleges that these companies are "engaged in deceptive and misleading pricing practices and their failure to disclose fees is in violation of consumer protection laws." The suit seeks to force the hotel chains to advertise the true price of their hotel rooms. There are several other legal issues that the industry is being forced to address. Sexual harassment prevention in the workplace is still top of mind for hotel employers-particularly in New York and California, which now statutorily require harassment training. Hotels and motels in California will also soon be required to train all their employees on human trafficking awareness. Immigration issues are also of major concern to hotel employers, especially in the midst of a severe labor shortage. The government is issuing fewer H2B visas for low-skilled workers, as well as J-1 visas for temporary workers. Though there is little hope for any comprehensive immigration reform, hotel lobbying groups are actively seeking legal remedies to alleviate this problem. These are just a few of the critical issues that the December issue of the Hotel Business Review will examine in the area of hotel law.