The future of our industry will rely on the quality of our next generation of hospitality leadership, whose skill sets and attitudes are being forged right now in perhaps unseen ways. This article will consider some of these factors and the responsibility of today's hospitality leaders in developing and attracting these future leaders to our industry. READ MORE

December FOCUS

Hotel Law: Protecting Guest Privacy

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Michael B. Newman

With the constant flow of hotel acquisitions and investments, global conglomerates, private equity funds, and venture capitalists regularly find themselves navigating alcohol beverage laws and regulations enacted from a bygone era and drafted in response to societal abuses and evils at that time. Alcohol beverage tied-house laws serve to prevent manufacturers and distributors from holding interests in or exercising control over retailers and prevent cross-ownership or investment in different tiers in the alcohol beverage industry. While some may question their relevancy today, "tied-house laws" separating the three tiers of the industry remain a legal hurdle to acquisitions of, or investments in, hotel businesses to be reckoned with. READ MORE

John Farley

One of the world's largest hotel chains experienced a massive cyberattack in which a hacker exploited their lack of adequate IT security controls, exposing the private data and travel details of nearly 500 million people. Security threats can come from a number of touch points, such as hotel Wi-Fi, credit card reservations/sales, loyalty programs, guest services and interconnections with vendors. Adding to such vulnerabilities is a labor shortage. The U.S. Department of Labor estimates the hotel industry will experience a 600,000-worker shortfall. Couple this with the dearth of qualified cyber security professionals, and you see an industry at a peak point of stress. READ MORE

Coming up in January 2021...