Editorial Board   Guest Author

Mr. Crabiel

Jeff Crabiel

General Manager, The Westin Nashille

Jeff Crabiel is the appointed General Manager of The Westin Nashville, located in the city's downtown, in May of 2019. In his role as General Manager of the property, including Rhapsody Spa and the two Food & Beverage outlets, Decker & Dyer and L27, Mr. Crabiel oversees The Westin Nashville's continued operational successes, while maintaining the Westin brand's luxury standards.

Mr. Crabiel is admired by many colleagues and armed with a unique blend of hospitality management experience and endearing leadership. He has his finger on the pulse of hospitality trends and is constantly pushing staff to integrate these into programs. He brings over ten years of experience in the hotel and luxury resort industry to his relatively new position as General Manager.

Before his appointment, Mr. Crabiel served as the Director of Rooms and Executive Assistant Manager, previously spearheading The Westin Nashville's migration into the Marriott portfolio.

Prior to his employment with the property, Mr. Crabiel worked as Director of Rooms at Hilton Nashville Downtown. Here, he excelled to that position after serving just one year as the Front Office Manager and was awarded the Hilton Award of Excellence for setting a new record in guest satisfaction scores, which were the highest in property history.

Additionally, prior to moving to Nashville, Mr. Crabiel worked as the Front Office Manager at the Hilton Parc Soleil, the Front Office Supervisor at Sheraton Vistana Villages, both in Orland, Florida, and the General Manager of Operations at Lees Inn and Suites.

Please visit http://www.thewestinnashville.com for more information.

Linkedin Profile: https://www.linkedin.com/in/jcrabiel

Mr. Crabiel can be contacted at +1 629-800-5049 or jeff.crabiel@westinnashville.com

Coming up in November 2020...

Hotel Design: Home Away From Home

With the rise of the sharing economy and the peer-to-peer marketplace for lodging options, hoteliers are re-thinking the look, feel and appeal of their locations. There is an emphasis on re-creating a feeling of homeyness - a comfortable, cozy and inviting space that feels like home. 'This is accomplished through the careful selection of furniture design, paint colors, lighting design, artwork, bathroom fixtures and textile accessories. In addition, some hotels are providing their guests with upscale amenities, such as a book and movie library, home-style kitchenettes, a coffee machine with locally-sourced beans and tea, or even a batch of fresh-baked cookies. Similarly, there is a growing design trend based on the concept of place-making. Travelers are searching for experiences that are unique and authentic to the locale in which they find themselves, and so hotel designers are integrating a sense of place into their work. This is partially achieved by incorporating traditional artisanal crafts and other local artwork into hotel rooms and communal spaces. Another design trend includes the creation of full-service, co-working environments within the hotel. Guests don't like to stay alone in their room when they need to work, so now they can go downstairs to the lobby-or up to the roof-to work among others. These areas encourage guests - and non-guests alike - to stay as long as they like and to partake of hotel amenities. Finally, recognizing the importance of the Wellness Movement, some designers are exploring how room design can increase the likelihood of deep and restorative sleep. Creating dark and quiet spaces, blocking excessive light, providing guests with a selection of different kinds of pillows, and the ability to control room temperature, are a few of the best practices in this area. These are some of the architecture and design topics that will be covered in the November issue of the Hotel Business Review.