Hospitality Hiring Forecast: Employers to Remain Cautious About Adding Headcount
By Jason Ferrara Vice President, Corporate Marketing, CareerBuilder | February 26, 2010
The hospitality industry was not immune to the challenges that many organizations faced in the past year. Benefit cuts, layoffs and restructuring were just a few of the hurdles that were encountered by companies of all shapes and sizes in 2009.
There is encouraging news, though. As hospitality employers look ahead to the coming months, they will remain cautious with their hiring plans, but they plan to add more employees than they did in 2009. According to CareerBuilder, a global leader in human capital solutions, 12 percent of hospitality companies plan to add full-time employees this year; compared to only 5 percent who said the same in 2009. Temporary hiring – often a positive indicator of future full-time recruitment – is also forecasted to increase with 22 percent of companies saying they will bring on part-time help. This is up from 11 percent who said the same last year.
What does this mean for your property? It is a hopeful sign that your business will grow in the coming year. From a hiring standpoint, you'll likely be able to add some of the right people to remain competitive. At the same time, retention will be a focus. You'll want to ensure that your "A" players are kept in place to best serve your guests. Paying attention to key recruitment and workplace trends is one way to stay on top of the hiring environment.
As we look ahead optimistically to the coming months, what are the trends your business should pay attention to? Here's a list of eight trends to look out for, according to CareerBuilder's hospitality hiring forecast:
Replacing Lower-Performing Employees
Hospitality employers are taking advantage of the large number of top talent in the current labor pool to strengthen their work force. Nearly six-in-ten (57 percent) employers say they plan to replace lower-performing employees with higher-performers in 2010. When asked to grade their current work force, 19 percent rated them an "A", 60 percent a "B", 19 percent a "C", and 2 percent a "D." Less than one-half of a percent felt their current staff was a failure.