Editorial Board   

Ms. Anya Nara

Rita Anya Nara

Author, The Anxious Traveler

Rita Anya Nara is the author of The Anxious Traveler: How to Overcome Your Fear to Travel the World (2013). She has been recognized by The Chicago Tribune, ABC Online, Yahoo Finance, Fox Business News, The Good Day Sacramento Show, The AAA Show, The Kathryn Zox Show, World Travelers of America, Bankrate, Inc., RadioMD, and Travel Industry Today as an expert in recognizing the psychological challenges facing travelers, and how to successfully manage them. Ms. Nara personally overcame the limitations of panic disorder and social anxiety to travel to over 40 countries around the world, for both business and leisure, and specializes in empowering prospective tourists and business travelers to trade their armchairs for suitcases. Through her outreach to her readers and blog followers, she is increasingly aware of the number of people around the country -- and the world -- who have the money and time to travel, but lack the confidence to begin their journey. She provides valuable insight to industry specialists on what specific fears are holding pack potential customers -- fears that go far beyond concerns about terrorism or flying. With her help, this previously untapped market is making the ultimate journey: from daydreamer to traveler. Ms. Nara received her Bachelor of Science degree from the University of California at Davis in 2000, and resides outside the Bay Area when not traveling.

Ms. Anya Nara can be contacted at 916-721-6457 or ritaanyanara@gmail.com

Coming up in September 2020...

Hotel Law: Protecting Guest Privacy

Every business is obligated to protect their customers from identity theft but unfortunately, data breaches have become all too common. In an effort to protect a guest's right to privacy and to safeguard their personal data, the European Union passed a General Data Protection Regulation (GDPR) that could hold hotels legally liable for any breaches that expose a customer's sensitive personal information. Though the GDPR only pertains to EU citizens' data, any international business that mishandles their data can be legally responsible. Another legal issue of concern is the fight involving hotel "resort fees." Several states attorney generals have recently filed suit against two major hotel chains in an effort to litigate this practice. Their suit alleges that these companies are "engaged in deceptive and misleading pricing practices and their failure to disclose fees is in violation of consumer protection laws." The suit seeks to force the hotel chains to advertise the true price of their hotel rooms. There are several other legal issues that the industry is being forced to address. Sexual harassment prevention in the workplace is still top of mind for hotel employers-particularly in New York and California, which now statutorily require harassment training. Hotels and motels in California will also soon be required to train all their employees on human trafficking awareness. Immigration issues are also of major concern to hotel employers, especially in the midst of a severe labor shortage. The government is issuing fewer H2B visas for low-skilled workers, as well as J-1 visas for temporary workers. Though there is little hope for any comprehensive immigration reform, hotel lobbying groups are actively seeking legal remedies to alleviate this problem. These are just a few of the critical issues that the December issue of the Hotel Business Review will examine in the area of hotel law.