Editorial Board   

Mr. Narasimhan

S. Lakshmi Narasimhan

Founder, Ignite Insight LLC

S Lakshmi Narasimhan is the Founder of Ignite Insight LLC a New York City based consultancy, which specializes in Group Executive Training, Coaching and Consulting. Mr. Narasimhan  teaches Financial Management related courses during Spring and Fall semesters as Adjunct Assistant Professor at the New York University, Jonathan M Tisch Center for Hospitality.

Prior to founding his company, Mr. Narasimhan was the Vice President Finance of an award-winning Hong Kong headquartered luxury hotel chain - Shangri-La Hotels & Resorts. He has more than 25 years of experience in the hospitality industry (14 of them in a senior corporate level) and has held diverse portfolios from a hotel Financial Controller to a group level Human Resources position, head of Corporate Internal Audit and head of Corporate Financial Systems. His career is epitomized by new and challenging roles.

Mr. Narasimhan  has designed and developed a series of 2-Day Finance Courses titled "Optimizing Hotel Profits" for non-financial managers in the hospitality industry, which he delivers personally. The unique aspects of the course presentations are jargon free, simplified financial concepts, use of visual teaching methods through color, shapes and movement to reinforce and cement learning, practical exercises in budgeting and financial analysis and many more. Read testimonials about his courses.  His online academy Profits Master Class offers courses that are self-paced, easy to understand in an inter-active, blended learning environment.

Mr. Narasimhan's special interest is in the gamification of instruction. He has developed a complete card game (with a 75-page Player Manual) which teaches the principles of revenue yield management and related topics with all the benefits of a game environment. The game makes you the Revenue Manager of a fictitious hotel allowing you to take all the decisions that a typical Revenue Manager of a hotel takes to optimize revenue yield. He also blogs about hotel, restaurant revenue management and profitability.

Mr. Narasimhan published his first book: Discover the Genius in the Mirror - You are an Einstein waiting to be discovered - an exercise book on how to discover your own genius through introspection. It is available on www.amazon.com and www.barnesandnoble.com both in print as well Kindle/Nook formats. His free monthly newsletter Voyages of Discovery is dedicated to empowering individuals discover the genius in them.

Please visit http://www.ignite-insight.biz for more information.

Linkedin Profile: www.linkedin.com/in/slakshminarasimhan/

Mr. Narasimhan can be contacted at +1 201-253-5000 or narasimhan@ignite-insight.biz

Coming up in September 2020...

Hotel Law: Protecting Guest Privacy

Every business is obligated to protect their customers from identity theft but unfortunately, data breaches have become all too common. In an effort to protect a guest's right to privacy and to safeguard their personal data, the European Union passed a General Data Protection Regulation (GDPR) that could hold hotels legally liable for any breaches that expose a customer's sensitive personal information. Though the GDPR only pertains to EU citizens' data, any international business that mishandles their data can be legally responsible. Another legal issue of concern is the fight involving hotel "resort fees." Several states attorney generals have recently filed suit against two major hotel chains in an effort to litigate this practice. Their suit alleges that these companies are "engaged in deceptive and misleading pricing practices and their failure to disclose fees is in violation of consumer protection laws." The suit seeks to force the hotel chains to advertise the true price of their hotel rooms. There are several other legal issues that the industry is being forced to address. Sexual harassment prevention in the workplace is still top of mind for hotel employers-particularly in New York and California, which now statutorily require harassment training. Hotels and motels in California will also soon be required to train all their employees on human trafficking awareness. Immigration issues are also of major concern to hotel employers, especially in the midst of a severe labor shortage. The government is issuing fewer H2B visas for low-skilled workers, as well as J-1 visas for temporary workers. Though there is little hope for any comprehensive immigration reform, hotel lobbying groups are actively seeking legal remedies to alleviate this problem. These are just a few of the critical issues that the December issue of the Hotel Business Review will examine in the area of hotel law.