Editorial Board   Guest Author

Mr. Khairallah

Michael Khairallah

Senior Security Systems Consultant, Security Design Solutions

Michael Khairallah is a physical security systems consultant, expert witness and featured speaker with Louisiana based Security Design Solutions (http://www.sds-web.net). He has been in the security industry for 30 years and specializes in performing vulnerability studies and creating system designs that help businesses mitigate security threats. Mr. Khairallah is the author of “The Physical Security Systems Handbook” a guide for the security professional on assessing security needs and acquiring then implementing security systems. His book emphasizes the business methods used to design and implement the systems needed by businesses to mitigate vulnerabilities and reduce loss. He has also authored, or contributed to, numerous articles on physical security. Mr. Khairallah is a native of New Orleans and was educated at LSU where he earned a Bachelors Degree in Business. He served in the United States Navy as an Electronic Countermeasures Specialist and worked 10 years in the Bell System specializing in data communications. Mr. Khairallah entered the security industry in 1980 with Cardkey Systems then founded Card Access Systems where he served as President and CEO for 17 years. Mr. Khairallah is a Board Certified Physical Security Professional (PSP) and a member of ASIS International where he served as Regional Vice President. He is a member of the International Association of Professional Security Consultants and the FBI Infragard Program. Mr. Khairallah specializes in the application of access control, closed circuit television systems, alarm monitoring systems and perimeter protection systems. His expertise includes system design, product application and project management. Michael has developed systems for: • Airports • Banks • Petrochemical Plants • Educational Institutions • Government Agencies • Hotels • Manufacturing Plants • Medical Facilities • Office Building • Public Utilities • Research Facility • Residential Communities

Mr. Khairallah can be contacted at 985-809-1711 or michaelk@sds-web.net

Coming up in August 2020...

Food & Beverage: New Technological Innovations

In the past few years, hotel food and beverage departments have experienced significant growth. Managers are realizing just how much revenue potential this sector holds, both in terms of additional revenue and as a means to enhance the guest experience. As a result, substantial investments are being made in F&B operations as a way to satisfy hotel guests but also to keep pace with the competition. Though it has been a trend for many years, the Farm-to-Table movement shows no signs of abating. Hotel chains are abandoning corporate restaurants and are instead partnering with local chefs to create locally-influenced dining options. Local, farm-sourced ingredients paired with specialty beverages or local wine also satisfies the increasing demand from Millennial travelers who are eager to travel sustainably and contribute to a positive impact. A farm-to-table F&B program also helps to support the local economy, which builds community goodwill. Also popular are "Self-Serv" and "Grab & Go" options. These concepts stem from an awareness that a guest's time is limited and if a hotel can supply them with fast, fresh, food and beverage choices, then so much the better for them. Plus, by placing these specialty kiosks in areas that might be traditionally under-utilized (the lobby, for instance), they can become popular destination locations. Of course, there are new technological innovations as well. In-room, on-screen menus allow guests to order from any restaurant on the property, and some hotels are partnering with delivery companies that make it possible for guests to order food from any restaurant in the area. Also, many hotels are implementing in-room, voice-activated devices, so ordering food via an AI-powered assistant will soon become mainstream as well. The August issue of the Hotel Business Review will report on these developments and document what some leading hotels are doing to expand this area of their business.