Editorial Board   Guest Author

Mr. Raine

Michael Raine

Business Development/Project Executive, HITT

"With over 30 years of experience within the construction industry, Michael Raine serves HITT Contracting's Hospitality division whose broad range of experience ranging from historic renovations to ground up, new construction hotels for some of the world's most exclusive brands produces revenues in excess of $100 million per year.

Mr. Raine began his career in his family's plumbing business, cleaning copper fittings in the office basement at the age of 10 and eventually earning his Master Plumber / Gas-Fitters licenses in five local Washington, DC jurisdictions. As a project manager and business development executive he has a true passion for the construction industry and has built a reputation as a true client advocate. Detailed planning, enhanced communication, and understanding client objectives ensures a proactive approach to business development and project management where any goal is within reach.

Specializing in hospitality and commercial construction including PIP's, renovations, re-purposing and base building, Mr. Raine's list of clients range from limited and full service to luxury and resort hospitality clients for both corporations and owner / operators. He builds, maintains, and enhances client relationships. His passion for the client has prompted him to teach client relationship management courses over his career. His mantra for maintaining client relationships falls under three simple rules: keep your promises, return every phone call, and take every phone call.

As Project Executive within HITT's Hospitality division, Mr. Raine is tasked with expanding the client base, building and enhancing existing client relationships and overseeing a dynamic project management team. He facilitates client relationships and is responsible for contract review, negotiation, and administration. He is dedicated to ensuring project success through ownership of the schedule, project team management, and subcontractor management."

Please visit http://www.hitt.com for more information.

Linkedin Profile: https://www.linkedin.com/in/michaelraine/

Mr. Raine can be contacted at +1 703-289-9247 or miraine@hitt-gc.com

Coming up in August 2020...

Food & Beverage: New Technological Innovations

In the past few years, hotel food and beverage departments have experienced significant growth. Managers are realizing just how much revenue potential this sector holds, both in terms of additional revenue and as a means to enhance the guest experience. As a result, substantial investments are being made in F&B operations as a way to satisfy hotel guests but also to keep pace with the competition. Though it has been a trend for many years, the Farm-to-Table movement shows no signs of abating. Hotel chains are abandoning corporate restaurants and are instead partnering with local chefs to create locally-influenced dining options. Local, farm-sourced ingredients paired with specialty beverages or local wine also satisfies the increasing demand from Millennial travelers who are eager to travel sustainably and contribute to a positive impact. A farm-to-table F&B program also helps to support the local economy, which builds community goodwill. Also popular are "Self-Serv" and "Grab & Go" options. These concepts stem from an awareness that a guest's time is limited and if a hotel can supply them with fast, fresh, food and beverage choices, then so much the better for them. Plus, by placing these specialty kiosks in areas that might be traditionally under-utilized (the lobby, for instance), they can become popular destination locations. Of course, there are new technological innovations as well. In-room, on-screen menus allow guests to order from any restaurant on the property, and some hotels are partnering with delivery companies that make it possible for guests to order food from any restaurant in the area. Also, many hotels are implementing in-room, voice-activated devices, so ordering food via an AI-powered assistant will soon become mainstream as well. The August issue of the Hotel Business Review will report on these developments and document what some leading hotels are doing to expand this area of their business.