Editorial Board   

Mr. Kasprzyk

Michael Kasprzyk

CEO, Thinwires, LLC

Michael Kasprzyk is CEO of Thinwires, LLC, a privately held company that specializes in guest Internet services for the hospitality world. Since he co-founded Thinwires in early 2003, Michael has successfully grown the business to service several properties of top hotel chains, including members of Leading Hotels of the World. The company currently manages guest Internet services for thousands of rooms in hotels throughout the United States, Canada and the Caribbean. Michael's previous work experience, combined with an advanced education, and time spent in the trenches have provided him the skill set and know-how necessary to get the job done right... even if he has to jump in and get his hands dirty. Prior to starting Thinwires, he split nearly 10 years of IT and management experience between Manufacturer's and Trader's Trust Bank (M&T Bank), and ITX Corporation, a leading technology integration company based in Rochester, NY. During that time, Michael honed his skills, which included managing critical systems, meeting regulatory requirements, managing resources, and integrating technology and networks; while improving efficiency, maintaining the highest standards of quality, and integrity. All of which have gone into the success that Thinwires has become today. One of Michael's proudest achievements in owning a business was aiding those decimated by Hurricane Katrina in August of 2005. He and his partner, Richard Bush, packed a truck with tents, sleeping bags, a lot of wireless equipment and tools, then drove from Buffalo, NY to Mississippi. There, they met up with a newly formed Katrina Relief Coalition, and a group called RadioResponse.org. Over the following weeks and months of sleeping in church parking lots in tents, the team built a 90-mile wireless network that served over 1,500 phone calls to the homeless people living in shelters along the Mississippi coast. This experience provided some very important perspective on life and how important basic communications can be. Inspired by his grandmother to learn more about Deafness and language, Michael's focus has always been on communications, language, and the clarity of ideas moving from one person to the next. Michael holds a Master's Degree in Linguistics and Deaf Education from Canisius College, and a Bachelor's degree from SUNY College at Fredonia, along with several technology accreditations including iNet+, MS, MCSE and MCSA. Throughout his career, this education has helped him in translating complicated technology issues for non-technical persons so that they can make more intelligent business decisions.

Mr. Kasprzyk can be contacted at 716-883-8719 or mikek@thinwires.com

Coming up in November 2020...

Hotel Design: Home Away From Home

With the rise of the sharing economy and the peer-to-peer marketplace for lodging options, hoteliers are re-thinking the look, feel and appeal of their locations. There is an emphasis on re-creating a feeling of homeyness - a comfortable, cozy and inviting space that feels like home. 'This is accomplished through the careful selection of furniture design, paint colors, lighting design, artwork, bathroom fixtures and textile accessories. In addition, some hotels are providing their guests with upscale amenities, such as a book and movie library, home-style kitchenettes, a coffee machine with locally-sourced beans and tea, or even a batch of fresh-baked cookies. Similarly, there is a growing design trend based on the concept of place-making. Travelers are searching for experiences that are unique and authentic to the locale in which they find themselves, and so hotel designers are integrating a sense of place into their work. This is partially achieved by incorporating traditional artisanal crafts and other local artwork into hotel rooms and communal spaces. Another design trend includes the creation of full-service, co-working environments within the hotel. Guests don't like to stay alone in their room when they need to work, so now they can go downstairs to the lobby-or up to the roof-to work among others. These areas encourage guests - and non-guests alike - to stay as long as they like and to partake of hotel amenities. Finally, recognizing the importance of the Wellness Movement, some designers are exploring how room design can increase the likelihood of deep and restorative sleep. Creating dark and quiet spaces, blocking excessive light, providing guests with a selection of different kinds of pillows, and the ability to control room temperature, are a few of the best practices in this area. These are some of the architecture and design topics that will be covered in the November issue of the Hotel Business Review.