Editorial Board   Guest Author

Mr. Van Wees

Hans Van Wees

General Manager, Hotel Vermont

Hans Van Wees is General Manager of Hotel Vermont. Appointed in December 2012, he is responsible for managing the contemporary, LEED-certified address located in the heart of Burlington, overseeing all operations including sales and marketing and food and beverage. A seasoned hospitality professional with extensive hotel experience in the Green Mountain State, Mr. Van Wees arrived at Hotel Vermont following senior leadership roles at hotels across New England, Europe and the Caribbean. Trained as an officer in the Dutch army, he launched his career in the Netherlands with Sonesta International Hotels and Resorts before transferring to Bermuda to take up various senior management positions at the 400-room Sonesta Beach Resort and Spa. Mr. Van Wees then moved to the U.S. as General Manager of the Trapp Family Lodge in Stowe, Vermont. He also provided consulting services to a variety of businesses throughout New England, including Jay Peak Resort in Jay, Vermont, where he led the opening of the boutique Tram Haus Lodge - a key component of the resort's $200 million expansion. Along with his hotel management expertise, Mr. Van Wees is a passionate advocate of sustainable development and operating practices in the hospitality industry. He has spoken on the subject at industry conferences and served as chairman of the Vermont Hospitality Council. He is also actively involved in hospitality education in Vermont, most recently as an adjunct professor at the Business Department of Johnson State College. Born and raised in the Netherlands, Mr. Van Wees studied Hospitality Management at the School for Hospitality Management in The Hague and earned an MBA from the Kellogg School of Management at Northwestern University. He is fluent in English and Dutch and also speaks German and French. Mr. Van Wees, his wife, Karen, and their son live in Burlington where they enjoy sailing on Lake Champlain as well as biking, hiking and cross-country skiing surrounded by the beauty of Vermont.

Please visit http://www.hotelvt.com for more information.

Mr. Van Wees can be contacted at 802-651-0080 or talktous@hotelvt.com

Coming up in August 2020...

Food & Beverage: New Technological Innovations

In the past few years, hotel food and beverage departments have experienced significant growth. Managers are realizing just how much revenue potential this sector holds, both in terms of additional revenue and as a means to enhance the guest experience. As a result, substantial investments are being made in F&B operations as a way to satisfy hotel guests but also to keep pace with the competition. Though it has been a trend for many years, the Farm-to-Table movement shows no signs of abating. Hotel chains are abandoning corporate restaurants and are instead partnering with local chefs to create locally-influenced dining options. Local, farm-sourced ingredients paired with specialty beverages or local wine also satisfies the increasing demand from Millennial travelers who are eager to travel sustainably and contribute to a positive impact. A farm-to-table F&B program also helps to support the local economy, which builds community goodwill. Also popular are "Self-Serv" and "Grab & Go" options. These concepts stem from an awareness that a guest's time is limited and if a hotel can supply them with fast, fresh, food and beverage choices, then so much the better for them. Plus, by placing these specialty kiosks in areas that might be traditionally under-utilized (the lobby, for instance), they can become popular destination locations. Of course, there are new technological innovations as well. In-room, on-screen menus allow guests to order from any restaurant on the property, and some hotels are partnering with delivery companies that make it possible for guests to order food from any restaurant in the area. Also, many hotels are implementing in-room, voice-activated devices, so ordering food via an AI-powered assistant will soon become mainstream as well. The August issue of the Hotel Business Review will report on these developments and document what some leading hotels are doing to expand this area of their business.