Editorial Board   Guest Author

Mr. Chamaria

Apurva Chamaria

Chief Revenue Officer, RateGain

Apurva Chamaria is the Chief Revenue Officer of RateGain, one of world's leading SaaS company's serving over 12,000+ customers in the travel and hospitality industry across 100+ Countries. In his role, he leads sales, marketing, alliances & customer success across the world.

Prior to RateGain, Mr. Chamaria was the Global Head of Corporate Marketing for HCL Technologies, a US$8-Billion global IT major. Under his leadership HCL became the fastest growing brand in the Interbrand top Indian brands list for 2 years in a row (No. 17 in 2016) and was ranked at No.378 and valued at US$4.4 Billion in the Brand Finance Global 500 2017 league table.

In 2016, Mr. Chamaria was awarded the "Marketer of the Year" by World Leadership Forum, "Digital Marketer of the Year" by IAMAI and "B2B Marketer of the Year" by Paul Writer. He was recently featured in Pluralsight Digi100 List Powered by Paul Writer, the recognition for the top 100 Digital Marketers in India. He also earned a spot on prestigious Campaign Asia-Pacific 40 under 40 in 2018.

Prior to HCL, Mr. Chamaria was the youngest country manager at Ranbaxy Laboratories (now Sun Pharmaceuticals) leading the business in Australia & NZ. He is Recognized by The Economic Times as amongst the top 10 angel investors in India in 2018. Investor at large helping exceptional founders scale companies in Fin-Tech, Global Services, AI, M2M, VR/AR/MR, Content etc & is a investor in companies like Witty Feed, Inc. 42, Josh Talks, Funlockar, Sponsify me, CubeRoot , Chq Book (Fin-Tech), Innov8 (Co-Working), Ahaa & Simulanis (AR/MR/ VR), Lucideus Tech (Cyber-Security) etc.

Mr. Chamaria is also a charter member of TiE, New Delhi. He is a columnist for the Pitch and Digital Market Asia magazines. His book "You are the key - unlocking doors through Social Selling" (Bloomsbury) hit#2 in the Amazon India Best-Sellers list* within 20 days of being launched in Jan 2016 and is currently a best-seller on the WH Smith best-seller list as #1. It was also recognized by Prime-minister Narendra Modi for contributing to Digital India.

Mr. Chamaria is regarded as a thought-leader on "digital transformation" and is regularly quoted in publications. He's a sought after speaker and has key-noted at TED x, IAMAI MarCon, DMAI GMAW, Oracle Cloud World, LinkedIn Tech Connect, Microsoft Ignite, Paul Writer GIIMS, Hindustan Times Top 50 Brands, Exchange for Media Pitch Top 50 Brands etc.

Please visit http://www.rategain.com for more information.

Mr. Chamaria can be contacted at +91 956-062-2700 or apurva@rategain.com

Coming up in September 2020...

Hotel Law: Protecting Guest Privacy

Every business is obligated to protect their customers from identity theft but unfortunately, data breaches have become all too common. In an effort to protect a guest's right to privacy and to safeguard their personal data, the European Union passed a General Data Protection Regulation (GDPR) that could hold hotels legally liable for any breaches that expose a customer's sensitive personal information. Though the GDPR only pertains to EU citizens' data, any international business that mishandles their data can be legally responsible. Another legal issue of concern is the fight involving hotel "resort fees." Several states attorney generals have recently filed suit against two major hotel chains in an effort to litigate this practice. Their suit alleges that these companies are "engaged in deceptive and misleading pricing practices and their failure to disclose fees is in violation of consumer protection laws." The suit seeks to force the hotel chains to advertise the true price of their hotel rooms. There are several other legal issues that the industry is being forced to address. Sexual harassment prevention in the workplace is still top of mind for hotel employers-particularly in New York and California, which now statutorily require harassment training. Hotels and motels in California will also soon be required to train all their employees on human trafficking awareness. Immigration issues are also of major concern to hotel employers, especially in the midst of a severe labor shortage. The government is issuing fewer H2B visas for low-skilled workers, as well as J-1 visas for temporary workers. Though there is little hope for any comprehensive immigration reform, hotel lobbying groups are actively seeking legal remedies to alleviate this problem. These are just a few of the critical issues that the December issue of the Hotel Business Review will examine in the area of hotel law.